Olive Garden Italian Restaurant

El Rumbero
1 Star
Upon arrival we were told it was going to take about 5 minutes to seat our party of six and it took over 15 minutes to seat us. People that showed up after us were seated faster than we were. After we got seated it took the waiter about 10 before he came to our table. The section where we were seated smelled like sewage, not a pleasant smell. Ray’s customer service was excellent in the beginning but after he took our order his whole demeanor changed upon coming back. Seems like he was getting a hard time from management. The food was decent, nothing special. They forgot to bring out one of our appetizers and they forgot one of the soups that was ordered with the entree. We didn’t get asked if we wanted to try a different soup when we asked for more, they just brought out the same soup that was ordered at first. When we needed refills, no one asked us if we wanted refills on anything. It would take a while before we seen our waiter again. Towards the end when we were trying to pay for our food, the machine wasn’t letting us pay and we were waiting for about 15 minutes and no one had approached us. We got up and went to pay in the front and we were told that Ray had to clock out so he wouldn’t get a violation. We weren’t notified he went to clock out and there was no one that replaced him, bad customer service on the management’s end for this, it wasn’t Ray’s fault. The manager that came out to help us also seemed bothered, if I’m not mistaken, I seen Ruben on his name tag. I’ve been going to Olive Garden for years and it has never been an unpleasant experience until now.
Monday 5th August 2024

Elva Ace
4 Star
We enjoy stop to this Olive Garden but yesterday 4/3/2024 there was a issue with the air fryer oven so no appetizer. It doesn't matter we good, but when we were getting our salad we didn't get any utensils at all lol we waited and waited. It was not the waiter fault. He did apologize and mention the host had not roll up some and he had to make them him self. Poor guy! Awesome waiter. Host need to be on it.
Sunday 5th May 2024

Anthony Gomez
5 Star
Came in on a Thursday and surprisingly it was pretty empty so we got seated right away, and even tho this Olive Garden is not that big it was still very nice, atmosphere was great and super clean. Server was very friendly, the drinks and Food were very delicious as well. Definitely will be back soon
Thursday 14th December 2023

tyronne norwood
1 Star
Worst experience at this Olive Garden ever and I love Olive Garden don’t get me wrong but this in particular one has the worst service ever I’ve been treated better in jail with inmates customer service 😂 a table of seven people and we were treated like second class citizen they act like we were paying for our food with food stamps or bus token’s we were seated and they took our orders and after that that was it no refills no do y’all need anything else? are y’all enjoying y’all meals ?do y’all need any to go bag’s ?nothing what so ever !!! they were to busy enjoying each other’s company instead of working I think this place needs to reshuffle the deck and replace with new employees fired them all they all need a summer vacation to the unemployment office 😂
Saturday 22nd June 2024

Kushite
4 Star
The food was good. We had Chicken Fettuccine Alfredo and Five Cheese Baked Ziti. Enjoyed a glass of Sangria and Beer 🍺 Our Service was great! Thank You Amy.
Wednesday 7th February 2024